AKROTA SUPPORT

Help Centre

Secure support for tourism services, plan selection, orders and account management.

I am a customerAccount, search, payment, wallet and refund I am choosing a service planFive tourism services, Basic and Comprehensive Plans Human supportA secure ticket for unresolved issues
Create an account and sign in safelyAccount and sign-in

Create your customer account with email; never share your password and trust verification messages only from the AKROTA domain.

  1. Open My Account.
  2. Enter your name, email and a strong password.
  3. If email verification is enabled, open the secure link sent to your account address.
  4. Complete your account and security details.
Choose a tourism service and planSearch and shopping

Review the service that matches your hotel software, accounting, profit and loss, digital marketing or consulting needs.

  1. Search with a short description of your need.
  2. Review the Basic Plan and Comprehensive Plan options.
  3. Compare service scope, required information, delivery steps and the TRY price.
  4. Ask unresolved questions through Product Q&A or Support.
Payment security for TRY checkoutPayment and balance

Service plans and the final order total shown at checkout are priced in Turkish lira (TRY).

  1. Check the seller and final TRY total in cart.
  2. Enter correct billing details.
  3. Read and accept pre-information and terms.
  4. If the payment provider presents additional bank verification, complete the secure on-screen steps.
Site wallet and refund creditPayment and balance

The wallet is not a crypto wallet; it stores approved refunds and site credit for later orders.

  1. Open My Account > Wallet.
  2. Review balance and transaction descriptions.
  3. Use available credit during checkout.
  4. Create a support ticket for an unrecognised entry.
Order tracking, problems and refundsOrders and delivery

Use AKROTA support for orders, service scope, delivery, account and payment questions.

  1. Open the order from My Account > Orders.
  2. State the order number and issue clearly.
  3. Contact the AKROTA team about service scope and delivery.
  4. Create a central ticket for payment, security or unresolved disputes.
Account security and fraud preventionAccount security

AKROTA never asks for a password, card PIN, OTP or API key by email, chat or support ticket.

  1. Use a strong, unique password.
  2. If two-step verification is offered on Account Security, enable it and store the recovery method safely.
  3. Check the payment domain and HTTPS lock.
  4. Report suspicious messages or sessions with a security ticket.
Transparent TRY settlement Product prices and the final checkout amount are shown in Turkish lira (TRY).
Secure paymentVisaMastercard

AKROTA

Software, financial tracking and digital marketing services for tourism businesses.

AK ROTA TURİZM VE TİCARET LİMİTED ŞİRKETİ
MERSİS: 0011132810500001

Payment

Available payment methods and security steps are shown at checkout. The final charge currency is TRY.

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